IT & Data Manager · ML · GenAI · Automation
Andrés Arcila Carmona
I combine IT leadership with applied AI to deliver operational efficiency and data-driven decision making — from GenAI applications to executive dashboards.
IT Manager · Machine Learning & Data Science · Digital Transformation
4+
Years leading IT
MSc
ML & Data Science
Profile
“I translate between executives and engineers, turning business problems into technical roadmaps.”
My path into technology started in an unusual place: finance and accounting. Working close to the numbers taught me how businesses actually make decisions — and how often the right data is missing when it matters. That question led me to Data Science, and eventually to a Master’s degree in Machine Learning & Data Science at Universidad de los Andes.
For the past 4+ years I have led IT at Waypoint LLC, where I sit at the intersection of strategy and engineering: building GenAI applications (RAG, fine-tuning), prescriptive optimization models, automated data pipelines and the infrastructure and security that keep it all running.
I am at my best translating between executives and engineers — turning business problems into technical roadmaps, and technical results into decisions.
Experience
A career built at the intersection of systems, data, people and measurable operational outcomes.
01
2022 — Present
Waypoint LLC
02
2024 — Present
Vinali Group
03
Earlier role
UPS
Projects
Case studies where technology leadership, machine learning and GenAI were applied to concrete business challenges.
Machine Learning · Decision Science
Context
Bidding decisions were made manually, relying on intuition and static spreadsheets — leaving margin and win-rate on the table.
Approach
Designed and deployed a prescriptive ML model that recommends optimal bids from historical performance, market signals and cost constraints, integrated into the team’s daily workflow.
Impact
Metrics available on request.
Generative AI · LLMs
Context
Critical company knowledge was locked inside large, complex databases that only technical staff could query, creating a bottleneck for every data question.
Approach
Built an internal LLM application combining Retrieval-Augmented Generation with fine-tuned models, so business users can ask questions in plain English and get grounded, source-backed answers.
Impact
Metrics available on request.
Data Engineering · Business Intelligence
Context
Operations and finance worked from disconnected reports, assembled manually and always days out of date.
Approach
Built automated data pipelines feeding real-time executive dashboards that give operations and finance a single, live view of the business.
Impact
Metrics available on request.
Low-Code · Integrations
Context
Core business processes at Vinali Group ran on paper forms and manual follow-ups, causing delays and data-entry errors.
Approach
Digitized end-to-end workflows in QuickBase, adding automated SMS notifications through the Twilio API and mobile field data capture with FastField Forms.
Impact
Metrics available on request.
Digital Growth · Analytics
Context
An e-commerce operation needed to grow digital revenue with a limited budget and weak organic visibility.
Approach
Combined technical SEO (site performance, indexing, structured data) with data-driven Google Ads campaigns, iterating on analytics to concentrate spend where it converted.
Impact
Metrics available on request.
Skills
The technical and strategic capabilities I bring to complex transformation initiatives.
Education
Universidad de los Andes
Universidad EAFIT
Contact
Interested in working together, or just want to talk about ML, GenAI or digital transformation? Send a message through the secure form below.
Professional network
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Colombia (open to remote / US market)